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Hired Help has introduced QBISCOM, a leading edge web-based telephony platform to provide a telecommunication system for all its home based agents.

Many of our operators work from home, which is great for them, but throws up its own challenges in managing a growing workforce.

"Hired Help was conceived to be a virtually based business, able to operate with staff based anywhere", says founder, Jackie O'Donnell, "However, while that is terrific in principle, it does require a sound ability to glue all the bits together, so the work flows.  As our business grows, we need to ensure that agents working at home don't feel isolated.  QBISCOM allows agents to see who else in the team is online and to chat with them about tasks or indeed anything they might chat about in the office."

After trialling a host of systems, which all promised the earth, but failed to deliver, Hired Help chose QBISCOM for its ease of installation, operation and resilience.

Hired Help are excited to report that we can now supply virtual offices in a wide range of cities throughout the UK and indeed the world.

Our ethos at Hired Help, is to use our combined members buying power, to provide terrific savings.  This enables our clients to compete price-wise with much larger businesses.

Hired Help is now signing alliances with major office providers, which will give all our client's the use of office addresses where they need them, but also the ability to use offices in other cities for meetings.  One of the spin-offs from this can be a rising profile ranking in Google.

The Financial Times reported that Regus Boss Mark Dixon, predicts a surge in home working, as companies looking to tighten their belts, get more staff to work from home.

Will this be a passing fad when the recession ends or will we see a paradigm shift in how we work and handle the work/life balance?

Denis O'Donnell from Hired Help Ltd, agrees with the Regus founder.  "We are creatures of habit and the habit of getting up every day and going to a place of work is ingrained in our culture.  However, it is a relatively recent phenomena, brought about by the industrial revolution.  Before that, home working was the norm."