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Answer That Phone!

 

Telephone answering service, virtual PA services, booking service,
leads generation, and much much more!

 

As a business owner, you will be only too well aware that the phone can be your lifeline to new and existing clients and phone calls are the life-force that drives your business forward. Miss a key call and a disgruntled client may go elsewhere or that potential new client may never know what you could have done for them.

Maybe you need a holiday? Is the person that normally answers your calls off sick?

With Hired Help, you never need miss a call again. A professionally answered call gives the caller the comfort that your company cares not only about its image, but also wants to ensure all calls are treated promptly with any urgent matters dealt with. Just get one more job from the calls you currently could miss, and it's more than paid for itself! Hired Help solves all of your problems:

Hired Help can do all these tasks and more.

Our telephone answering service only charges a penny a second and no minimum charges or contracts!

So a 5 second call will only cost you 5p!  *

We can be the Hired Help you need, available as and when you need us for a multitude of tasks.

Hired Help also utilises the fully integrated QBIS Contact Management System for traceability and follow-up.

*Please note that Hired Help uses a unique micro-payment system. 1p is roughly 25 credits.

 
Business Automation

 

You are probably wondering what allows Hired Help to seamlessly and effortlessly manage hundreds of clients running many different types of business?

The answer is called QBIS, a highly sophisticated Business Process Management Engine that helps automate hundreds of business tasks and ensured you never miss a vital deadline!

QBIS stands for "Quest Business Information System" and is a multi-dimensional Business Process Management engine. It enables an organisation to build focused, powerful, fully secured task and project management processes to control and  manage the entire business function, across a single or multiple enterprises.

Being web browser based, QBIS can be deployed world-wide, across an organisation’s entire workforce – or all stakeholders, including customers and the supplier base, enabling complete “joined-up” working for the life of a project, across all stakeholders of the project.

You may think this is all well and good, but why does this involve me?

Well, QBIS is used by our operators to manage your account. Not only that, but you would also have access to your QBIS account so you can re-schedule appointments, leave messages for your Hired Helpers as well as creating leads for your Hired Helpers to chase and book in appointments for you!

You don't even have to use our answering service, you can register for a free 60 day evaluation and simply use QBIS yourself.

The best way to learn more about QBIS is to have a look at the main web site by clicking here.

Also, have a look at the online Wiki and screencasts by clicking here.

 
 
Larger Companies
Many large companies now rely on automated attendant phone systems. If you want to ensure you or your team project a better image, Hired Help can bridge that gap. We can take the call, input the messages to our web based system, automatically SMS your mobile phone and also email the message to your company system. Should your company wish to integrate our back-end system, (QBIS), then all this information can be available for the entire company.

Hired Help uses QBIS, an online Task, Appointment and Contact Management System to provide its clients with a sophisticated messaging service with a linked to a human interface. You get the best of both worlds. Your callers hear a friendly voice, can get some answers to their queries and are thus able to leave a message more pertinent to their needs. QBIS can link with your corporate system, such as Outlook or you can access it directly from any web browser, as well as get SMS to your mobile.
 
The Busy Professional

If your business revolves around you charging your time to clients, (for instance, an accountant, solicitor or therapist), then you are probably missing business while in session with the client.

Hired Help can take your calls and even book client appointments for you, with our live, on-line diary, leaving you free to have more face to face chargeable time with your clients. After your appointment, simply log on and check what new appointments have been set up for you or see which need confirming.
 
Smaller Companies

As a small business owner, you will be only too well aware that the phone can be your lifeline to new and existing clients and phone calls are the life-force that drives your business forward. Miss a key call and a disgruntled client may go elsewhere or that potential new client may never know what you could have done for them.

With Hired Help, you will never need miss a call again. A professionally answered call gives the caller the comfort that your company cares not only about its image, but also wants to ensure all calls are treated promptly with any urgent matters dealt with – not simply left on an answering service. And the cost is much less than you think. Just get one more job from the calls you now don't miss and it's more than paid for.
 
Pre-Launch
You're in the throes of getting your business together.

Hired Help can give you that "Instant Image". We can provide a postal address and professionally answered telephone service.

The last thing you want when you are just setting out, is people getting the wrong impression – For instance, getting the dreaded answering machine with the disembowelled voice saying "There’s no one here to take you call, please leave a message."

From day one, people's perception of your fledgling business will be positive.

 
Ideal for each stage of your business

It doesn't matter if you are a pre-launch company or a major listed PLC, Hired help has something to offer you, from simply manning your phones while you get your business started through to disaster recovery back-up for major companies.

Pre-Launch

If you are just setting your business up, why not make use of our fantastic Start-Up Package, for only a penny a second* and no minimum charge!

Start Up

During the start up phase, you are busy fixing and honing your business offering, but you don't want to be too busy to possibly miss luctrative business.  Hired Help can provide the cover you need, ensuring you don't fall at the first hurdle.

Smaller Companies

You’re off and running, but often too busy seeing people to answer your own phone. With Hired Help, there is no danger of your image being tarnished by missed calls.

The Busy Professional

If you bill for your time, like most professionals, then you have the dilemma of taking up valuable client time by answering the phone or missing the next new client by not doing so. Hired help can enable you to spend more time with clients or in "fee earning mode", letting hired help field your calls, take and book appointments and provide you with detailed task lists and appointments to confirm when you are free. Hired Help will pay for itself everyday.

Larger Companies

Many executives in large companies now find that their main telephone switch has gone automated, giving their contacts the dreaded "Press 1 for Sales, press 2 for service …" and over-reliance on voicemail when they are out. If you want to lift your division's image, why not utilise Hired Help to either act as your branch switchboard or field your calls when you are out?

QBIS

Hired Help use QBIS, an online Task, Appointment and Contact Management System to provide it's clients with a sophisticated messaging service with a linked to a human interface. You get the best of both worlds. Your callers hear a friendly voice, can get some answers to their queries and are thus able to leave a message more pertinent to their needs. QBIS can link with your corporate system, such as Outlook or you can access it directly from any web browser, as well as get SMS to your mobile.

 

*Please note that Hired Help uses a unique micro-payment system. 1p is roughly 25 credits.

 

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