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Address

Hired Help
Woodheys
Glossop Road
Marple Bridge
Stockport
SK6 5RX
England

Telephone: 0845 871 2000
Local: 0161 2410 410

eMail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 
 
About Us
Hired Help founder, Jackie O’Donnell, felt there was a gap in the market for a PA/Call Answering Service that offered a higher level of professionalism and functionality.

Jackie had been a telephony trainer earlier in her career and was acutely aware how much users hate automated call systems, "Press 1 for sale, press 2 for customer care...". She was adamant these would not be used in her business.

Having used existing Answering Services in her own businesses, Jackie had found that they were often quite limited. Some simply took messages and emailed them or forwarded the call. Others had limited web accessible screens that listed messages. None had a seamless, fully interactive client-accessible Task & Contact Management System.

This meant the client would then have to pick up messages and re-enter the message or update a task in a separate system.

"I realised it would be much more efficient if the client could simply use the same system as the Answering Service, with all the contact, company and task set up, building a seamless information centre for users," says Jackie.

Hired Help have utilised QBIS, one of the world’s most powerful Contact Management Systems to provide this service. Powered by IBM’s reliable database technology, QBIS can handle literally millions of contacts, tasks and projects.

From the outset, we decided that Hired Help was going top offer a level of service no other provider offered. Take a trial and you will see what we mean.
 
Work For Us
Hired Help is growing rapidly and needs more competent people to help us grow further.

We have already been approached by individuals asking if they can set up a new division running under Hired Help, with a complementary product or service.

  • Are you a competent, experienced operator in your field?
  • Have you got an idea that has got possibilities?
  • Do you feel you can add value to our company and clients?

If so, send us your CV and outline how you feel you can fit in to our organisation.

With Hired Help, you can work from anywhere or at our regional offices.
 
Recommendations
Hired Help can benefit lots of different types of business. Hear what our clients have to say –

Quotes

"It’s proven invaluable for me as an IT Consultant. I can spend more time with clients and not worry about my phone being answered professionally. When I am free, I log on to QBIS and all my messages are logged. I generally find my Hired Help PA has done most of the tasks for me, including my invoicing, which I hate. Now I no longer spend my evenings doing all my admin."
Mark Gassis, Dimension UK Consulting.

"I spend most of my time on building sites, with builders & Architects, so I was always too busy to take my mobile calls. Now they get professionally answered for me and I get the message and task on my phone and PC to get back to when I have free time."
Rafique Marfani, Property Developer.

"It’s always frustrating running abusy restaurant, knowing we were missing table bookings, as we were too busy dealing with clients in the restaurant to take calls in peak time. Now Hired Help can take my bookings and log them straight into the reservation system. It means I can fill every table and my business has increased more than 20%."
Karl Bennetta, Peruga Restaurant.
 
What else can we do for you?

Hired Help is not just a Virtual PA Service. Just like a PA, we will endeavour to help our clients in any way we can. Some of our key services are -

Marketing Campaigns

Need help getting your ideas together for a marketing campaign? Hired Help can assist you in developing the campaign, getting quotes for advertising for you, helping with creation and handling any Direct mail response or Telephone response that results from the campaign.

We can also import data directly from 192.com to assist you in your marketing activities and email campaigns.

Artwork Creation and Print Management

Need to get those new brochures for your company from a germ of an idea to hard copy? Hired Help can call on a team of talented designers, who can help you formulate ideas and submit proofs to printers and organise the printing of the finished product.

Mail Campaigns

Need to find a database to work with for a mail campaign, then do a mail merge and post out the finished product? Hired Help can undertake the entire project for you, leaving you free to carry on doing what you’re good at.

Bookkeeping Service

Do you hate doing the bookkeeping? Most business people seem to! Keep doing what you’re good at and let us keep your books up to date, chase money for you, do your bank reconciliations, whatever you need to keep your business rolling along smoothly.

What else can we do for you?

Let us know what else you need doing and we will try to find a way to do it.
 
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